Frequently Asked Questions

General

When you are looking for a gas cooktop here are some factors you should consider: the number of burners required, the material of the burners, and features like automatic ignition. 

Top-rated gas cooktops come with automatic ignition. When you turn the knob of the gas stove, it ignites the gas in the burner. Also, look for easy control knobs that are comfortable for grip.

Stainless steel surfaces- Clean stainless steel areas by using mild soapy water and a soft cloth. Wipe in the direction of the stainless steel grain when washing and drying. Rinse with water and wipe dry to avoid watermarks. Do not use cleaners that are abrasive or contain chlorine since both are corrosive to stainless steel. For added shine, apply a stainless steel conditioner and wipe off the excess with a soft cloth.

 Stainless steel conditioners and cleaners can have negative effects on materials other than stainless steel. Do not apply stainless steel conditioners and cleaners to control labels, logos, black stainless steel, or appliance interiors.

 Porcelain surfaces- Immediately wipe up acid spills like fruit juice, milk, and tomatoes with a dry cloth. Do not use a damp sponge or cloth on hot porcelain. When the porcelain is cool, clean it with hot, soapy water and a soft cloth. Rinse and dry. It is normal for porcelain to show fine lines with age due to exposure to heat and food.Painted surfaces- Wash with hot, soapy water and a soft cloth. Rinse and dry. Do not use powdered cleaners, steel wool pads, oven cleaners, and other abrasive cleaning materials.

Burner caps- Wash the burner caps with hot, soapy water and a soft cloth. Do not soak the burner caps. Rinse and then dry thoroughly. Nonabrasive cleaners and liquid cleaners may also be used.

Burner bases- Make sure the cooktop has cooled completely before cleaning the burner bases. Clean the burner bases with hot water, mild detergent, and a soft cloth. Use a stiff nylon toothbrush to clean the port openings and do not scratch or gouge them. Rinse and dry thoroughly.

Gas igniters- After the igniters have cooled down, carefully wipe the igniters with a cotton swab dampened with water. Gently scrape the soil off with a toothpick. Avoid exposing the igniters to excessive water, as a damp igniter may not light up. Remove any lint that may remain after cleaning.

Power Rate of the Cooktop

The first point that you need to consider when looking for an induction cooktop is the power rate. A higher power rate ensures faster cooking, though it may also cost more. Most of the induction cooktops rate between 1000-2000W. So, if you need something that helps you cook faster, you need to opt for an induction cooktop with a higher power rate.

Pre-set Menu

For the convenience of the users, some of the latest induction cooktops come with a pre-set menu. Depending on the dish that you cook, the pre-set menu adjusts the temperature of the appliance. So, whether you are boiling milk, making rice, roti and frying vegetables, the induction cooktop adjusts the temperature accordingly so that you get perfectly cooked dishes with a single touch.

Safety Features

This is another important factor to consider when looking for an induction cooktop. Modern induction cooktops such as the one from KENT comes with an auto-pan detection feature, which ensures heating is turned-off as soon as you remove the cookware from the cooktop. In addition, if you forget to switch off the appliance, the cooktop will automatically switch off if the pan is too hot.

Pan Size of the Cooktop

Every induction cooktop comes with a minimum and maximum pan size. If the cookware is smaller than the supported pan size, the cooktop will not detect the pan and won’t start heating the pot. The size of the cookware needs to match the coil size of the induction cooktop for maximum efficiency.

Portability of the Cooktop

Depending on the preference of the users, they can choose from portable or fixed cooktops. A portable induction cooktop makes it convenient for the user to take the appliance anywhere they want. Whether you are planning to cook on your rooftop or backyard, a portable cooktop makes it easy to carry the appliance anywhere.

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Technical

Customer Service

You can contact our customer service if you have some questions on your orders.

Here is our customer service email: support@gaslandchef.com

Once your order ships out, you will receive an email with your tracking number(s). Please search the tracking provided on the corresponding shipping carrier website to view the estimated day of delivery.

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