The Gasland Chef IH30BF induction cooktop is an indoor 12 inch 2 burner electric induction cooker intended for AC220-240V.. It has 2 cooking zones(1500W + 2000W) with a total power ranges 1500-3500W for quick cooking. This induction cooktop features 9 heating level settings for each heating zone range from a light simmer to a rapid boil. The digital touch controls is easy to operate to switch into different levels from boil to simmeror. This induction cooktop also comes with a black smooth scratch-resistant vitro ceramic glass surface, making it durable and easy cleaning.
We offer "free ground shipping" for all US orders except: Alaska, Guam, Hawaii and Puerto Rico.
（1）Standard / small orders ship out via: USPS, UPS and FedEx.
（2）For large items, multiple items or large orders we use LTL freight.
Shipping Time: Standard shipping: 4-6 business days. LTL shipping: 8-10 natural days.
Once an order has shipped we are unable to change or modify it for any reason. For orders that use the LTL shipping method, if the consignee requests to change the destination, the shipment will return to the shipper and we will issue a refund less the 20% restocking fee.
Order Processing Time: 1-2 business days.
*Business days don't typically include weekends, however Saturday and Sunday deliveries may occur in certain zip codes.
*If you need to request a cancellation or make any changes to your order. Please contact our customer support as soon as possible by telephone at (844)-538-7890 or email at (email@example.com) Monday - Friday from 9am -5pm PST. Unfortunately once an order has been sent to our warehouse we cannot guarantee cancellation or changes as to we are working quickly to get your order to you.
1: If you would like to return an item, please contact our customer support via email at (firstname.lastname@example.org) or telephone (844)-538-7890 Monday - Friday from 9 am -5 pm PST to request a return within 30 days of delivery for a full refund. When contacting our support team ensure you provide them with your return reason.
2: Returns made without approval will not be accepted as to we have different return addresses for different products.
3: For returns due to buyers remorse (ie: Order by mistake, Does not fit, Change my mind, No longer needed, etc) customers are responsible for the return shipping cost along with a 20% restocking fee applied. You should also save your tracking number to confirm when your item has been received at our location. Items being returned due to defects or quality issues a pre-paid return label will be provided to you upon you providing us with any pictures/videos showing the issue you are encountering.
4: If an item is found to be damaged in shipping. Do not accept or sign for the product. Simply refuse the package with the carrier and contact our customer support asap.